Manager

Job description

Roles and Responsibilities • Oversee inventory management, including receiving, storing, and shipping products to dark store , retail store from warehouse . • Coordinate transportation operations to ensure timely delivery of goods from warehouses to customers' doorsteps. • Analyze data to identify areas for improvement in fulfillment operations and implement changes accordingly. • Resolve disputes related to orders, deliveries, or other operational issues in a fair and professional manner. Desired Candidate Profile • 5-10 years of experience in ecommerce logistics or similar industry. • Strong knowledge of 3PL (third-party logistics), line haul, route planning, and warehouse operations. • Experience with dispute resolution processes and ability to handle complex customer complaints.