Manager - Operations

Job description

**Job Summary: Manager - Operations** Experienced Inventory Manager with expertise in warehouse operations, inventory control, and supply chain management. Responsible for ensuring stock accuracy, minimizing shrinkage, and optimizing inventory processes in a high-volume grocery warehouse environment. Strong hands-on experience with WMS, ERP systems, and perishable inventory management (FIFO/FEFO). Key Responsibilities Manage end-to-end inventory control including inbound, put-away, storage, picking, and dispatch. Ensure inventory accuracy ( 99%) through cycle counting and periodic audits. Monitor stock levels, demand trends, and replenishment planning to prevent stock-outs/overstock. Drive FIFO/FEFO compliance for perishable goods. Identify and resolve inventory discrepancies, shrinkage, and damages. Oversee GRN (Goods Receipt Note) and inbound quality checks. Manage return-to-vendor (RTV) and reverse logistics processes. Generate and analyze reports: stock aging, inventory turnover, fill rate, SKU movement. Collaborate with procurement, operations, and supply chain teams. Lead and manage inventory team (supervisors, executives, auditors). Implement process improvements and warehouse best practices. Ensure compliance with food safety standards, hygiene, and warehouse safety protocols. Key Skills Inventory Management Warehouse Management System (WMS) ERP Systems (SAP, Oracle) Inventory Control Stock Reconciliation Cycle Counting Physical Audits FIFO / FEFO / Batch Management Shrinkage Control Loss Prevention Supply Chain Coordination Demand Planning Replenishment Data Analysis Reporting (Excel, MIS) Team Leadership Workforce Management Process Improvement SOP Implementation Key Performance Metrics (KPIs) Inventory Accuracy (%) Shrinkage / Wastage (%) Fill Rate / Stock Availability Inventory Turnover Ratio Audit Variance Expiry Near-Expiry Loss % Key Skills Inventory Management Warehouse Management System (WMS) ERP Systems (SAP, Oracle) Inventory Control Stock Reconciliation Cycle Counting Physical Audits FIFO / FEFO / Batch Management Shrinkage Control Loss Prevention Supply Chain Coordination Demand Planning Replenishment Data Analysis Reporting (Excel, MIS) Team Leadership Workforce Management Process Improvement SOP Implementation Key Performance Metrics (KPIs) Inventory Accuracy (%) Shrinkage / Wastage (%) Fill Rate / Stock Availability Inventory Turnover Ratio Audit Variance Expiry Near-Expiry Loss % Qualifications Bachelors degree in Supply Chain, Logistics, Operations, or Business Administration. MBA preferred. Experience 510 years in inventory management / warehouse operations, preferably in FMCG, grocery, or e-commerce warehouse environment. Technical Requirements Proficiency in WMS / ERP systems Advanced MS Excel (Pivot tables, VLOOKUP) Familiarity with barcode/RFID systems Preferred Experience Quick commerce / dark store operations Automated warehouses Perishable goods handling and cold storage Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.