Manager - ServiceNow Solution Architect (CSM)

Job description

Greetings from DXC Technologies!! We are hiring for Manager - ServiceNow Solution Architect Role: Manager - ServiceNow Solution Architect Mode of Work: Hybrid Location: Noida, Indore and Hyderabad Working Days: 5 days Experience: 14+ years in Industry Shift: Based on the project Qualification: Graduates only Salary: Upto 40 LPA + variable + other benefits (Depends on Exp/Last Dawn CTC/Interview outcome) Experience: 14+ years Key Responsibilities: • Design and lead end-to-end ServiceNow solutions, including architecture, integrations, workflows, and data models. • Drive solution design across CSM, Flow Designer, and platform capabilities. • Lead technical discussions, provide architectural guidance, and ensure scalable, secure, and high-quality implementations. • Engage with customers for requirements gathering, workshops, and solution alignment. • Define and enforce governance, coding standards, release management, and platform upgrades. • Mentor development teams and promote best practices. • Required Skills: • Strong hands-on experience in ServiceNow design, development, and architecture. • Expertise in CSM (mandatory), workflows, integrations, data models, ACLs, and business process flows. • Experience in customer-facing roles and translating business requirements into scalable solutions. • Strong understanding of platform governance, upgrades, and release management. • ServiceNow certifications such as CSA/CAD; Architect certifications preferred. Additional Valuable Certifications • CIS Flow Designer • CIS Financial Services Operations (FSO) • CIS Service Portfolio Management (SPM) • CIS IT Service Management (ITSM) Interested candidates can sent their resumes to reena.swathi@dxc.com Regards, HR Reena reena.swathi@dxc.com DXC Technology