Manager - ServiceNow Solution Architect (CSM)

Job description

**Greetings from DXC Technologies!!** **We are hiring for Manager - ServiceNow Solution Architect** **Role:** **Manager - ServiceNow Solution Architect** **Mode of Work: Hybrid** **Location: Noida, Indore and Hyderabad** **Working Days: 5 days** **Experience: 14+ years in Industry** **Shift: Based on the project** **Qualification: Graduates only** **Salary: Upto 40 LPA + variable + other benefits (Depends on Exp/Last Dawn CTC/Interview outcome)** **Experience:** 14+ years **Key Responsibilities:** - Design and lead end-to-end ServiceNow solutions, including architecture, integrations, workflows, and data models. - Drive solution design across CSM, Flow Designer, and platform capabilities. - Lead technical discussions, provide architectural guidance, and ensure scalable, secure, and high-quality implementations. - Engage with customers for requirements gathering, workshops, and solution alignment. - Define and enforce governance, coding standards, release management, and platform upgrades. - Mentor development teams and promote best practices. - **Required Skills:** - Strong hands-on experience in ServiceNow design, development, and architecture. - Expertise in CSM (mandatory), workflows, integrations, data models, ACLs, and business process flows. - Experience in customer-facing roles and translating business requirements into scalable solutions. - Strong understanding of platform governance, upgrades, and release management. - ServiceNow certifications such as CSA/CAD; Architect certifications preferred. **Additional Valuable Certifications** - **CIS Flow Designer** - **CIS Financial Services Operations (FSO)** - **CIS Service Portfolio Management (SPM)** - **CIS IT Service Management (ITSM)** **Interested candidates can sent their resumes to reena.swathi@dxc.com** **Regards,** **HR Reena** **reena.swathi@dxc.com** **DXC Technology**