Medical Quality - Assistant Manager

Job description

Key Responsibilities • Monitor and implement hospital quality standards and protocols. • Ensure compliance with NABH/JCI and statutory requirements. • Conduct internal quality audits and prepare audit reports. • Monitor patient safety indicators and quality metrics. • Coordinate incident reporting and root cause analysis (RCA). • Maintain quality documentation, SOPs, and policies. • Conduct quality training and awareness sessions for staff. • Track corrective and preventive actions (CAPA). • Support infection control and patient safety initiatives. • Analyze quality data and prepare MIS reports. • Coordinate with clinical and non-clinical departments for quality improvement projects. • Participate in accreditation activities and assessments. Required Skills • Knowledge of NABH/JCI standards • Understanding of healthcare quality processes • Strong documentation and auditing skills • Good analytical and problem-solving abilities • Effective communication and coordination skills • Proficiency in MS Excel, PowerPoint, and reporting tools