Mother Hub Auditor

Job description

Job Summary We are looking for a detail-oriented **Quality Auditor** to conduct quality audits across Delivery Hubs (DHs) and Fruits & Vegetables (FnV) Mother Hubs (MHs). The role involves executing process audits, identifying non-conformities (NCs), driving CAPA closure, ensuring SOP compliance, and supporting continuous process improvement. The candidate should be willing to travel extensively across assigned locations. Key Responsibilities Audit Execution - Conduct quality audits across inbound, storage, and outbound operations as per the defined audit plan. - Perform Process Audits, Audit Quality Reviews (AQR), and Daily Quality Reviews (DQR). - Ensure timely completion of all assigned audits with 100% adherence to the audit schedule. Non-Conformity Management - Identify process gaps and non-conformities during audits. - Document observations with supporting evidence and perform basic root cause analysis. - Prepare detailed audit reports highlighting findings, trends, and critical observations. CAPA & Compliance - Coordinate with Operations and Quality teams to ensure timely closure of NCs. - Track CAPA implementation and verify effectiveness of corrective actions. - Monitor NC ageing and ensure closures within agreed timelines. Process Compliance - Ensure adherence to SOPs, quality standards, food safety norms, and regulatory requirements. - Identify compliance gaps and operational risks. - Recommend corrective and preventive actions to improve compliance. Reporting & Documentation - Maintain accurate audit records, reports, CAPA trackers, and supporting documentation. - Share periodic updates on audit completion, compliance status, and NC trends with the reporting manager. Training & Continuous Improvement - Conduct on-the-job coaching and refresher training during audits. - Recommend process improvements based on audit findings. - Share best practices to improve standardisation and operational excellence across hubs. Candidate Profile Education - Graduate in any discipline. - Preference will be given to candidates with a background in Agriculture, Food Technology, Food Science, or related disciplines. Experience - Minimum 1 year of experience in Quality Auditing, preferably in Supply Chain, Warehousing, E-commerce, Logistics, or Fruits & Vegetables operations. - Experience in process audits, compliance monitoring, non-conformity identification, and CAPA management. Preferred Certifications - ISO Internal Auditor Certification. - Lean or Six Sigma certification/knowledge will be an added advantage.