Mother Hub Auditor

Job description

Job Summary We are looking for a detail-oriented Quality Auditor to conduct quality audits across Delivery Hubs (DHs) and Fruits & Vegetables (FnV) Mother Hubs (MHs). The role involves executing process audits, identifying non-conformities (NCs), driving CAPA closure, ensuring SOP compliance, and supporting continuous process improvement. The candidate should be willing to travel extensively across assigned locations. Key Responsibilities Audit Execution • Conduct quality audits across inbound, storage, and outbound operations as per the defined audit plan. • Perform Process Audits, Audit Quality Reviews (AQR), and Daily Quality Reviews (DQR). • Ensure timely completion of all assigned audits with 100% adherence to the audit schedule. Non-Conformity Management • Identify process gaps and non-conformities during audits. • Document observations with supporting evidence and perform basic root cause analysis. • Prepare detailed audit reports highlighting findings, trends, and critical observations. CAPA & Compliance • Coordinate with Operations and Quality teams to ensure timely closure of NCs. • Track CAPA implementation and verify effectiveness of corrective actions. • Monitor NC ageing and ensure closures within agreed timelines. Process Compliance • Ensure adherence to SOPs, quality standards, food safety norms, and regulatory requirements. • Identify compliance gaps and operational risks. • Recommend corrective and preventive actions to improve compliance. Reporting & Documentation • Maintain accurate audit records, reports, CAPA trackers, and supporting documentation. • Share periodic updates on audit completion, compliance status, and NC trends with the reporting manager. Training & Continuous Improvement • Conduct on-the-job coaching and refresher training during audits. • Recommend process improvements based on audit findings. • Share best practices to improve standardisation and operational excellence across hubs. Candidate Profile Education • Graduate in any discipline. • Preference will be given to candidates with a background in Agriculture, Food Technology, Food Science, or related disciplines. Experience • Minimum 1 year of experience in Quality Auditing, preferably in Supply Chain, Warehousing, E-commerce, Logistics, or Fruits & Vegetables operations. • Experience in process audits, compliance monitoring, non-conformity identification, and CAPA management. Preferred Certifications • ISO Internal Auditor Certification. • Lean or Six Sigma certification/knowledge will be an added advantage.