National Manager – Transformation

Job description

Join our **expanding Strategy & Transformation team** to lead high-impact **growth** initiatives and help redefine the future of our banking legacy! **Job Description:** - Drive large, bank-wide transformation programs for Ujjivan by translating strategic priorities into a clear transformation roadmap, delivery plans, and measurable benefits - The role will be accountable for delivering measurable impact on revenue, cost, productivity and customer metrics and others based on organizations priorities identified. - Own end-to-end program governance across key initiatives for identified programs, ensuring disciplined execution, risk management, and timely decision-making - Partner with Business/Functional Heads to ensure benefits realization through robust KPI frameworks, value tracking, and leadership reporting - Lead cross-functional change management—communications, capability building, and adoption—to ensure transformations are implemented effectively and scaled across the Bank - Provide structured updates to senior leadership and Board/Board sub-committees on progress, outcomes, and benefits delivered - Define program charters, workstreams, milestones, dependencies, and resourcing plans for all transformation initiatives - Build organizational capability by institutionalizing learnings and scaling transformation practices **Desired Candidate Profile:** - Master's degree in Business Administration (MBA) from reputed institution with specialization in Strategy, Finance, or Banking / Masters in Economics, Finance, or related field with demonstrated strategic experience - Certifications in Transformation, Program Management, Strategic Planning will be advantageous - Minimum: 15-18 years of progressive experience in banking, financial services, strategic consulting or transformation role. - At least 3 years in delivering projects or bank level programs. - Transformation Program Management: End-to-end delivery of large programs, workstream management, dependency planning, RAID, governance and reporting - Transformation Leadership: Ability to mobilize teams, drive adoption and deliver sustained change - Program Governance & Delivery Excellence: Strong rigor on planning, controls, reporting and benefits tracking - Process & Customer Centricity: Strong orientation towards simplifying journeys, improving TAT/quality and enhancing customer outcomes - Risk & Controls Mindset: Understanding of operational/regulatory risk considerations while delivering change