National Manager – Transformation

Job description

Join our expanding Strategy & Transformation team to lead high-impact growth initiatives and help redefine the future of our banking legacy! Job Description: • Drive large, bank-wide transformation programs for Ujjivan by translating strategic priorities into a clear transformation roadmap, delivery plans, and measurable benefits • The role will be accountable for delivering measurable impact on revenue, cost, productivity and customer metrics and others based on organizations priorities identified. • Own end-to-end program governance across key initiatives for identified programs, ensuring disciplined execution, risk management, and timely decision-making • Partner with Business/Functional Heads to ensure benefits realization through robust KPI frameworks, value tracking, and leadership reporting • Lead cross-functional change management—communications, capability building, and adoption—to ensure transformations are implemented effectively and scaled across the Bank • Provide structured updates to senior leadership and Board/Board sub-committees on progress, outcomes, and benefits delivered • Define program charters, workstreams, milestones, dependencies, and resourcing plans for all transformation initiatives • Build organizational capability by institutionalizing learnings and scaling transformation practices Desired Candidate Profile: • Master's degree in Business Administration (MBA) from reputed institution with specialization in Strategy, Finance, or Banking / Masters in Economics, Finance, or related field with demonstrated strategic experience • Certifications in Transformation, Program Management, Strategic Planning will be advantageous • Minimum: 15-18 years of progressive experience in banking, financial services, strategic consulting or transformation role. • At least 3 years in delivering projects or bank level programs. • Transformation Program Management: End-to-end delivery of large programs, workstream management, dependency planning, RAID, governance and reporting • Transformation Leadership: Ability to mobilize teams, drive adoption and deliver sustained change • Program Governance & Delivery Excellence: Strong rigor on planning, controls, reporting and benefits tracking • Process & Customer Centricity: Strong orientation towards simplifying journeys, improving TAT/quality and enhancing customer outcomes • Risk & Controls Mindset: Understanding of operational/regulatory risk considerations while delivering change