National Training Manager

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. National Training manager is a critical role for the consumer business , Owns e2e training planning, execution delivery of product training across PC, Tabs, Visuals, accessories, services sales for ~1500 In store promoters ~1000 top unmanned multi-brand stores , along with Area Sales officers, and Area managers. Top 1500 stores contribute 80% + of premium PC sales in the industry, Tabs ~90% of flagship products like AURA and Legion. Training manager also owns Soft-skills and selling skills training for Field force to drive conversion and also CX improvement. Planning of training approach along with category teams Content development of sales and product training ( features, benefits, USPs) Innovation in training delivery - gamification, peer to peer training Collaborate with sales and vertical teams to drive execution Manage team of ~20 route trainers for their JCP across India, and capability building , also for planning quarterly training calendar Manage online training portal along with external vendor ( Learn with Lenovo) Manage e2e budgets for training delivery and content building along with alliance relationships with Intel, AMD , Google Measure by key metrics : Sales , product mix, CX and selling ability, New product ramp up. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.