Network Engineer

Job description

Role & responsibilities • 5+ years of hands-on experience in networking, routing, and switching. • Deep knowledge of protocols: IPSEC, HSRP, BGP, OSPF, RIPV2, 802.11, QoS, and other L2/L3 technologies. • Strong understanding of OSI and TCP/IP models. • Experience in HLD/LLD network design, planning, and implementation. • Solid experience with IPv4/IPv6 migration, addressing, and policies. • Strong understanding of routing & switching platforms (Cisco focus). • Experience with Palo Alto firewalls, VPNs, SDWAN, remote troubleshooting, and complex problem resolution. • Knowledge of Cisco ISE, RADIUS authentication, and 802.1X. • Experience with Global Protect VPN support (policy + client troubleshooting). • Familiarity with ITIL processes: SLAs, incident/change/release management. • Experience using ticketing systems (ServiceNow, Remedy). • Strong written and verbal communication skills. Preferred candidate profile Formal education: A Bachelor's degree (BE/BTech/MCA & MBA) in Computer Science, Engineering, Information Systems Management Professional experience in years: Proven industry experience (5 8 years) Defined competencies: Should possess very good knowledge in the areas of : • Design, configure, and install network systems while enforcing standards and best practices. • Implement new solutions and enhance the resilience of the current network. • Maximize network performance through monitoring, root-cause analysis, upgrades, and optimization. • Perform fault investigations in LAN/WAN environments using data from multiple tools. • Secure network systems through strong policies, access control, and continuous monitoring. • Administer firewall environments according to IT security policies. • Prepare and analyse network operational reports. • Upgrade network appliances to stable firmware releases and maintain compliance. • Configure routing/switching devices, firewalls, and IP telephony services. • Provide remote support to onsite engineers and end users during installations or issues. • Perform remote diagnostics and troubleshooting during deployments. • Conduct capacity management and auditing of IP addressing and hosted data center resources. • Collaborate closely with project management, L3 engineers, and the service desk. • Communicate with customers for initial requirements and technical clarifications. • Manage media capacity, run health checks, resolve alerts, and monitor system security. • Support network security assessments and post-assessment activities. Preferable (Nice to have) skill • Relevant professional certifications, such as ITIL, CCNP, CWNP certifications Other Skills • Ability to quickly understand complex concepts and use technology for modeling, analysis, or automation. • Strong communication skills, capable of explaining complex topics to technical and non-technical audiences. • Strong teamwork mindset with excellent customer service, negotiation, listening, and problemsolving abilities.