Network Management SME (CCNA/CCNP, Cisco WLC)

Job description

We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$83 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. The Level 2 Network Support Engineer role at Lenovo India Private Limited is a challenging position that requires a highly skilled network engineer with strong expertise in Cisco technologies. The ideal candidate should demonstrate deep capabilities in architecture, design, management, and troubleshooting of Cisco network environments. Key responsibilities - Strong Technical skills for install, configure, and manage for network technologies. - Expertise on Cisco technologies is a mandatory. - Cisco SDA, DNAC, WLC, ACI, ISE and Campus technologies expertise is mandatory - Expertise on Cisco technologies for: Data, Voice and Wireless along with Firewalls. - Expertise on Wireless Network Design Architecture and WLC management. - Expertise on wireless security implementation. - Demonstrate strong expertise in Cisco wired and wireless technologies including traditional routing, switching and network security technologies. - Deployment, management and troubleshooting of Cisco ACI SDN solutions - Strong knowledge and experience on Provisioning, Assurance and Automation services on Cisco DNAC center. - Implement and manage Cisco ISE for secure network access. - Work closely with network architects and administrators to optimize Cisco SDA deployments. - Strong knowledge and experience on SDN, Switching, Routing, Network Security, Underlay Overlay, VxLAN, Micro segmentation, AAA, DNS, DHCP, IPAM solutions. - Perform configuration, maintenance, and troubleshooting of firewall policies and rules - Strong knowledge of Cisco wireless infrastructure and hands-on experience with Wireless LAN controller and Cisco AP troubleshooting as well as with the Cisco WLC IOS Code upgrades. - Excellent Troubleshooting Debugging expertise on Cisco WLC and Access Points. - Strong knowledge and experience around Voice Network technologies: Corporate Telephony, Cisco Call Manager, Voice Gateways, Cisco Unified Communications/Voice Conferencing/Webex - Monitor network traffic for potential security threats and proactively address vulnerabilities - Troubleshoot and resolve network problems, ensuring optimal performance and reliability. - Collaborate with cross-functional teams to ensure network security standards align with business objectives - End to end network tower BAU operations using Cisco technologies - Should be able to independently work drive team for SLA commitments and ad-hoc demands from Client - Life Cycle operations including updates, upgrades and firmware / Patching etc. for entire IT landscape - Network automation for Cisco technologies is a mandatory - Closely with OEMS and other ISVs to ensure end to end resolution - Ability to work independently to defining IT landscape, Capacity expansion - Ability to drive qualify, service improvements independently - Ability to have connect and relationship with client executives and Reviews - Efficient and expert to deal and work with cross teams **Key Responsibilities** - Possess strong technical skills to install, configure, and manage network technologies - Demonstrate mandatory expertise in Cisco technologies - Have hands-on experience with Cisco SDA, DNAC, WLC, ACI, ISE, and campus networking technologies - Manage Cisco environments across Data, Voice, Wireless, and Firewall domains - Design and architect wireless networks, including WLC management - Implement and manage wireless security solutions - Demonstrate expertise in Cisco wired and wireless technologies, including routing, switching, and network security - Deploy, manage, and troubleshoot Cisco ACI and SDN solutions - Work with provisioning, assurance, and automation services on Cisco DNA Center - Implement and manage Cisco ISE for secure network access - Collaborate with network architects and administrators to optimize Cisco SDA deployments - Apply strong knowledge of SDN, switching, routing, network security, underlay overlay networks, VXLAN, micro-segmentation, AAA, DNS, DHCP, and IPAM solutions - Configure, maintain, and troubleshoot firewall policies and rules - Manage Cisco wireless infrastructure, including troubleshooting WLCs, access points, and IOS upgrades - Perform advanced troubleshooting and debugging on Cisco WLC and access points - Support voice network technologies, including corporate telephony, Cisco Call Manager, voice gateways, and Cisco Unified Communications (e.g., Webex) - Monitor network traffic for security threats and proactively address vulnerabilities - Troubleshoot and resolve network issues to ensure optimal performance and reliability - Collaborate with cross-functional teams to align network security with business objectives - Manage end-to-end network operations (BAU) using Cisco technologies - Independently drive SLA commitments and handle ad-hoc client requirements - Perform lifecycle operations, including updates, upgrades, firmw