Operations And Sales Executive

Job description

Job Title: Ex/ Sr Ex Sales Operations Location: Kolkata (Onsite - Work from Office) About the Role: We are looking for a detail-oriented Executive – Sales Operation to support reporting and operational excellence across our sales channels, with a key focus on quick commerce. The role will be responsible for preparing MIS reports, analysing sales and inventory data, tracking operational KPIs, and coordinating with cross-functional teams to ensure accurate reporting and seamless order fulfilment. The ideal candidate should possess strong analytical skills and thrive in a fast-paced FMCG environment. Key Responsibilities: • Prepare, maintain, and automate daily, weekly, and monthly MIS reports for quick commerce and other sales channels. • Analyze sales performance, inventory movement, stock availability, and operational metrics to generate actionable business insights. • Monitor key performance indicators such as order fulfilments, SLA adherence, cancellations, and service levels across platforms. • Reconcile platform sales data with inventory, dispatch, and warehouse records to ensure reporting accuracy. • Coordinate with Warehouse, Supply Chain, Sales, and Category teams for timely data validation and operational reporting. • Support business reviews by creating dashboards, presentations, and analytical reports using Excel and PowerPoint. • Collaborate with the Finance & Accounts team to resolve invoicing, settlements, and reconciliation-related queries. • Ensure data accuracy, maintain reporting SOPs, and continuously improve reporting efficiency through process optimization. Preferred Skills & Know-how: • Strong proficiency in MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, formulas); PowerPoint knowledge preferred. • Good understanding of MIS reporting, sales analytics, and inventory reconciliation. • Strong analytical, problem-solving, and cross-functional coordination skills. • Ability to manage multiple priorities in a fast-paced business environment. Experience Requirements: • Graduate in Commerce, Business Administration, or a related discipline. • 2–4 years of experience in Sales Operations, MIS, or Business Analytics, preferably in FMCG, e commerce, or quick commerce. • Prior exposure to marketplace or quick commerce operations will be an added advantage.