patient Care coordinator

Job description

The OPD Billing Executive is responsible for accurate and timely billing of outpatient services, ensuring a smooth patient registration and payment process. The role involves handling patient billing, cash collection, insurance verification, maintaining billing records, and coordinating with clinical and administrative departments to ensure compliance with hospital policies and procedures. • Process billing corrections, cancellations, and refunds as per hospital policy. • Maintain records of all refund requests and approvals. • Coordinate with the finance department for refund processing. • Address patient queries related to billing and charges. • Provide clear explanations regarding services, packages, and payment procedures. • Maintain professional and courteous communication with patients and attendants.