Payment SME

Job description

Role: Payment SME Skill: Procure to Pay Overall Experience: 5 to 8 Years Shift Timing: Aus/NZ Location: Kolkata Education: • Minimum 15 years of regular, full-time education (10 + 2 + 3) • Masters in Accounting or PG in Finance • Preferred Certifications: Lean / Six Sigma Must Have Skills: • Project management, customer management, team management, lean six sigma;P2P domain knowledge, P2P Tower leading experience, handled min 20 member team. Have experience in customer governance and management Good To Have Skills: • Should have good communication skills, high on energy and good analytical skills. Master's in Finance & Accounting or equivalent & Lean six sigma certification Key Accountabilities: Should be able to perform more complex processes and exception transactions that involve greater subjective thinking & analytical ability (or processing a much higher volume of complex transactions) including ability to research open items and drive to closure • Complete activities as per customer statement of work • Meet Targets of TAT and Accuracy • Be self-reliant to undertake and complete assigned work • Undertake self assessment to verify activities done timely and accurately • Perform Quality check of Sr. Associates & Subject Matter experts and give feedback • Evaluate Internal control gaps, have governance with both external and internal stakeholders for risk mitigation • Identify areas of potential errors and to find ways to fix and avoid errors and repeat issues • Act as Buddy to new joiners and other Sr. Associates requiring support to perform activities • Report out hourly & EOD status of activities performed • Provide daily update to customer on progress and have interaction emails & calls • Prepare & provide report out in form of dashboards using Excel and PowerPoint • Identify process gaps and provide controls to mitigate and monitor closure • Identify process improvement opportunities and take up improvement projects for both self and team and drive to closure • Operate from Office as standard requirement • Should not take any unscheduled leaves without pre-consent from Team Lead • Be open to operate extended hours to finish deliverable from Office and incase of errors and backlogs and during month-end, quarter-end CLOSE Other Requirements: • Candidate should be ready to work in ANZ shift (2 AM to 12 PM) • Should possess positive attitude to support the business • Should be flexible for working hours • Advance excel knowledge is mandatory • 5 days work from office is mandatory