Process Manager

Job description

**Job Description** **Credit Card Campaign Execution & offer management** We are seeking a highly detail-oriented Campaign Offer Configuration Specialist to join our dynamic team. This role is crucial in supporting our client's top priority: new customer acquisition, specifically by driving sign-ups for new financial services accounts. The successful candidate will be responsible for meticulously configuring campaign offers within the client’s proprietary systems, ensuring accuracy and compliance. **Key Responsibilities** - Support the client’s Marketing team with the end-to-end setup of offers. - Accurately follow detailed setup procedures, including defining base package details, reward syntax, and variables required to generate unique offer URLs. - Conduct thorough pre-live and post-release Quality Assurance (QA) on all configured offers to ensure flawless execution. - Provide project management support and assistance with troubleshooting system errors as needed, ensuring timely resolution. **Required Skills And Experience** - Financial Services Experience: Demonstrated experience in the financial services sector, with a strong preference for backgrounds in the credit card space. - Credit Card Product Knowledge: Understanding of key credit card concepts such as Annual Percentage Rates (APRs), how cashback and related rewards offers typically function, and other industry-specific terminology. - Attention to Detail: Being exceptionally detail-oriented is critical for success in this role, given the precise nature of offer configuration. - Strong Excel Skills: Proficiency in Microsoft Excel for data management, analysis, and reporting. **Preferred Skills** - Cognos /MS Excel Experience: Familiarity with Cognos/MS Excel analytics and reporting tools or any other project management tool