Process Mining Consultant, Senior

Job description

Department: Infor Consulting Services Location: Hyderabad Description The Senior Consultant – Process Mining is a client-facing, data-driven consulting professional responsible for leading process mining engagements that uncover operational inefficiencies, validate process compliance, and drive measurable business improvement. This role leverages advanced process mining methodologies and tooling to analyze how business processes truly execute — not just how they are designed — and translates those insights into clear, actionable recommendations for clients. The Senior Consultant works closely with client stakeholders and internal delivery teams, mentors junior consultants, and ensures that every engagement delivers high-quality, insight-led outcomes on time and within scope. A Typical Day In The Life Includes • Lead end-to-end process mining engagements — from scoping and data extraction through analysis, insight delivery, and continuous improvement recommendations • Apply Infor Process Mining tool to perform process discovery, conformance checking, and performance analysis • Extract, prepare, and validate event log data from source systems to build accurate and reliable process models • Identify bottlenecks, rework loops, SLA breaches, and deviations from ideal process flows, and quantify their business impact • Translate complex mining findings into clear, compelling narratives and actionable recommendations tailored to client stakeholders at all levels • Design and present process performance dashboards and KPI frameworks that enable clients to monitor and sustain improvements • Collaborate with cross-functional client and internal teams — including business analysts, IT, and operations — to align process insights with strategic business goals • Maintain trusted client relationships by providing ongoing advisory support and acting as a subject matter authority throughout the engagement lifecycle • Stay current with emerging trends, tools, and best practices in process mining and intelligent process automation Basic Qualifications • Hands-on experience with Process Mining platforms (Celonis, SAP Signavio, ARIS, Apromore) and conducting full-cycle process mining engagements (discovery, conformance, performance analysis) • Experience working with event log data, process flow analysis, and KPI-driven operational assessments • Experience translating process mining insights into prioritized, business-relevant improvement recommendations • Experience managing client relationships, facilitating workshops, and presenting findings to executive and operational stakeholders • Experience delivering multiple concurrent engagements while maintaining quality and meeting deadlines Preferred Qualifications • Certification in Process Mining platforms (e.g., How to get data into Celonis, UiPath Process Mining, or equivalent) • Experience working with data platforms, SQL, or ETL/data pipeline processes that support process mining data preparation and integration • For candidates without direct Process Mining experience: a strong background in ERP implementations — with experience on Infor platforms (e.g., Infor LN, M3, FSM, Syteline or SX.e) strongly preferred — combined with a demonstrated interest in transitioning into process intelligence and mining practices • Familiarity with Cloud Infrastructure or Cloud Applications (SaaS) • Experience supporting organizational change management or business transformation programs • Experience with project management methodologies such as Agile, Waterfall, or hybrid frameworks • Experience with process automation or intelligent automation tools (RPA, AI-driven process insights) is a plus About Infor Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next. Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section. Fraud Awareness We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams. **Fraud Privacy Poli