Process Trainer

Job description

Responsibilities of a Process Trainer • Developing training modules and materials tailored to specific processes • Conducting interactive training sessions and workshops • Assessing employee performance and providing feedback • Updating training materials based on process changes or improvements • Maintaining records of training activities and employee progress Requirements and Skills • Proven experience as a process trainer or similar role • Excellent communication and presentation skills • Ability to assess and address individual training needs • Familiarity with modern training techniques and tools • Strong organizational and team management skills • International BPO experience required • Comfortable for rotational shift/ rotational off