Program Lead

Job description

**Responsibilities** - Serve as a consultative layer across Workday capabilities, including HCM, Talent, Recruiting, Compensation, Reporting, Time Tracking, Absence, and Payroll - Partner with COEs and HRIT to translate business strategy into scalable, system-enabled solutions - Act as the primary consultative advisor to stakeholders on Workday functionality, capabilities, and design considerations - Identify opportunities to improve processes, enhance system utilization, and scale solutions globally **Functional Solution Architecture** - Consult with COEs to design thoughtful end-to-end Workday solutions aligned to business objectives and enterprise standards - Ensure solutions: - Leverage standard Workday functionality first - Align with global data, process, and governance frameworks - Evaluate and recommend design approaches that optimize scalability, efficiency, and user experience - Identify opportunities to reuse, standardize, or extend existing solutions across regions - **COE Partnership & Intake Shaping** - Partner with COEs (primarily India, with support for US and Philippines) to refine and shape incoming requests - Challenge and guide stakeholders to ensure: - Alignment to global vs. local requirements - Clear articulation of business outcomes and success measures - Effective use of existing Workday functionality - Serve as the first point of engagement for complex or ambiguous requests requiring consultative support **Design Governance & Quality** Establish and lead design review checkpoints prior to configuration and build - Develop and approve solution design artifacts, including: - Requirements definition - Process flows - Test strategies **Testing Strategy & Execution Oversight** - Define testing strategies, including: - User Acceptance Testing (UAT) scenarios - Regression testing requirements - Cross-functional and downstream impacts - Partner with HRIT and stakeholders to ensure high-quality testing execution - Drive continuous improvement in testing approaches to reduce production defects - Monitor releases for key items that could unlock capability for COEs and advocate for optimization **Collaboration & Enablement** - Coach and support HR stakeholders on Workday capabilities, design principles, and best practices - Build knowledge set within COEs and HRIT teams - Promote a global mindset and consistent decision-making frameworks across regions **Qualifications** - Bachelor’s degree in HR, Business, Information Systems, or related field—or equivalent experience - 7+ years of HR systems or HRIT experience, with at least 5 years of strong exposure to Workday - Proven experience designing and delivering Workday solutions across multiple modules - Strong understanding of Workday methodology, business process frameworks, and data governance - Demonstrated ability to translate business requirements into scalable system designs - Experience partnering with global stakeholders in a matrixed environment - Excellent communication, influencing, and problem-solving skills - **Preferred:** - Workday Pro certifications (HCM Core, Compensation, Reporting, etc.) - Background in consulting or solution architecture roles