Project Manager - Sales/Digital Transformation projects

Job description

Channel: Banca Location: Mumbai Qualification: Graduate/Post Graduate Experience: 4-6+ years Role Objective: Drive end-to-end delivery of digital initiatives and system enhancements for the HDFC Bank channel by managing project lifecycles, coordinating with stakeholders, ensuring timely execution, and enabling adoption. Key Responsibilities: 1. Digital Project Execution & Delivery • Manage digital projects, new product launches, and system enhancements • Drive projects from kick-off to post-production monitoring • Ensure timely go-live 2. Requirement Gathering & Solutioning • Conduct stakeholder meetings • Prepare BRDs • Drive solution discussions with IT and business teams 3. UAT Management & Deployment • Track UAT timelines • Conduct testing and validation • Ensure sign-offs and deployment 4. Stakeholder & Governance Management • Manage internal and external stakeholders • Share project updates • Conduct weekly and fortnightly governance calls 5. Adoption & Training • Drive adoption across sales teams • Conduct trainings 6. Process Improvement & Issue Resolution • Identify gaps and implement improvements 7. Sales Helpdesk Management • Manage queries and resolutions • Coordinate with IT support teams Key Skills: • Strong communication and stakeholder management • Project execution capability • Proficiency in MS Excel, Word, and PowerPoint • Good presentation skills Preferred Profile: • BFSI / Insurance / Banking experience preferred • Exposure to digital transformation projects