Quality Auditor

Job description

Job Summary We are looking for a detail-oriented and proactive **Quality Auditor** to conduct quality audits across Delivery Hubs (DHs) and Fruits & Vegetables (FnV) Mother Hubs. The role is responsible for ensuring compliance with quality standards, SOPs, food safety requirements, and operational processes through regular audits and effective follow-up of corrective actions. The ideal candidate will have experience in quality auditing within supply chain, warehouse, e-commerce, or FnV operations and should be comfortable travelling across assigned locations. Key Responsibilities Audit Execution - Conduct quality audits as per the defined audit plan across inbound, storage, and outbound operations. - Execute Process Audits, Audit Quality Reviews (AQR), and Daily Quality Reviews (DQR). - Ensure timely completion of all assigned audits with 100% adherence to the audit schedule. Non-Conformity (NC) Management - Identify process gaps and non-conformities during audits. - Document observations with supporting evidence and perform basic root cause analysis. - Prepare detailed audit reports highlighting findings, trends, and improvement opportunities. CAPA Tracking - Work closely with Operations and Quality teams to ensure timely closure of NCs. - Monitor CAPA implementation and track ageing of open observations. - Verify the effectiveness of corrective and preventive actions. Compliance & Process Monitoring - Ensure adherence to SOPs, quality standards, food safety norms, and regulatory requirements. - Identify compliance gaps, operational risks, and process deviations. - Recommend and support corrective actions to improve compliance. Reporting & Documentation - Maintain accurate audit records, findings, and supporting documentation. - Share regular MIS reports on audit status, compliance performance, NC ageing, and CAPA closure. - Ensure audit documentation is maintained for future reference and compliance requirements. Training & Continuous Improvement - Provide on-the-job coaching during audits to address process gaps. - Recommend refresher training based on recurring observations. - Identify opportunities for process improvements and standardisation across hubs. - Share best practices to enhance operational quality and compliance.