Quality Auditor

Job description

Job Summary We are looking for a detail-oriented and proactive Quality Auditor to conduct quality audits across Delivery Hubs (DHs) and Fruits & Vegetables (FnV) Mother Hubs. The role is responsible for ensuring compliance with quality standards, SOPs, food safety requirements, and operational processes through regular audits and effective follow-up of corrective actions. The ideal candidate will have experience in quality auditing within supply chain, warehouse, e-commerce, or FnV operations and should be comfortable travelling across assigned locations. Key Responsibilities Audit Execution • Conduct quality audits as per the defined audit plan across inbound, storage, and outbound operations. • Execute Process Audits, Audit Quality Reviews (AQR), and Daily Quality Reviews (DQR). • Ensure timely completion of all assigned audits with 100% adherence to the audit schedule. Non-Conformity (NC) Management • Identify process gaps and non-conformities during audits. • Document observations with supporting evidence and perform basic root cause analysis. • Prepare detailed audit reports highlighting findings, trends, and improvement opportunities. CAPA Tracking • Work closely with Operations and Quality teams to ensure timely closure of NCs. • Monitor CAPA implementation and track ageing of open observations. • Verify the effectiveness of corrective and preventive actions. Compliance & Process Monitoring • Ensure adherence to SOPs, quality standards, food safety norms, and regulatory requirements. • Identify compliance gaps, operational risks, and process deviations. • Recommend and support corrective actions to improve compliance. Reporting & Documentation • Maintain accurate audit records, findings, and supporting documentation. • Share regular MIS reports on audit status, compliance performance, NC ageing, and CAPA closure. • Ensure audit documentation is maintained for future reference and compliance requirements. Training & Continuous Improvement • Provide on-the-job coaching during audits to address process gaps. • Recommend refresher training based on recurring observations. • Identify opportunities for process improvements and standardisation across hubs. • Share best practices to enhance operational quality and compliance.