Relationship Manager - GL East

Job description

Job Summary This position is open with Bajaj finance limited Responsibilities • Responsible for overall branch operations,performance profitability of the branch. • Drive/participate in field-marketing activities of various financial products along with the team to improve brand visibility • Plan, conduct, monitor the branch field level marketing activities to ensure health pipeline of leads resulting into business conversion branch growth • Focus on customer engagement for new customer acquisitions retainment of old customers • Conducting error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance • Joint custodian of the Vault with responsibility of safekeeping of pledged securities as per company policies • Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections • Good planning abilities are required for smooth functioning of the branch for developing cohesiveness within the company and co-workers. • Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance • Maintaining quality performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch • Increase Gold Loan business, plus various other third-party products i.e., NCD''s, Gold Coins sale etc. • Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. • Responsible for correct valuation maintenance of 100% process compliance at branch. • Manage error free valuation appraisal of gold ornaments being pledged in branch with correct weight purity assessment as per company policy and auditory compliance. Required Qualifications and Experience • 4-7 years of relevant experience required. • Bachelors Degree/Post-graduation Degree preferred. • Previous experience in gold loan banking, gold loan products, management or client service preferred. • Consistently demonstrates clear and concise written and verbal communication skills.