Relationship Manager - GL East

Job description

**Location Name:** Puri - Atharanala **Job Purpose** This position is open with Bajaj finance limited **Duties And Responsibilities** Responsibilities: - Responsible for overall branch operations,performance & profitability of the branch. - Drive & participate in field-marketing activities of various financial products along with the team to improve brand visibility - Plan,conduct & monitor the branch & field level marketing activities to ensure health pipeline of leads resulting into business conversion & branch growth - Focus on customer engagement for new customer acquisitions & retainment of old customers - Conducting error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance - Joint custodian of the Vault with responsibility of safekeeping of of pledged securities as per company policies - Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections - Good planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co-workers. - Hiring, coaching, mentoring and training employees and providing them with timely feedback on their performance - Maintaining quality & performance of the business, preparing various reports of the same and take necessary actions for growth of business in branch - Increase Gold Loan business, plus various other third-party products i.e., NCD's, Gold Coins sale etc. - Responsible for keeping NPAs in control through strong follow-ups from the customers for interest collections. - Responsible for correct valuation & maintenance of 100% process compliance at branch. - Manage error free valuation & appraisal of gold ornaments being pledged in branch with correct weight & purity assessment as per company policy and auditory compliance. **Required Qualifications And Experience** Education & Skill Qualifications: - 4-7 years of relevant experience required. - Bachelor’s Degree/Post-graduation Degree preferred. - Previous experience in gold loan banking, gold loan products, management or client service preferred. - Consistently demonstrates clear and concise written and verbal communication skills.