Retainers

Job description

Job Description We are looking for a Delivery Lead / Program Manager with strong experience in end-to-end technology delivery and large-scale transformation programs within BFSI / Financial Services / Insurance domains . The role requires ownership of program execution, delivery governance, stakeholder management, and team leadership , ensuring high-quality outcomes across complex, multi-stream initiatives. Key Responsibilities • Own end-to-end delivery of large, complex programs spanning multiple workstreams (CTB / RTB). • Drive program governance, delivery cadence, risk & issue management, and escalation frameworks. • Lead cross-functional teams (engineering, QA, DevOps, business, vendors) to deliver outcomes on time and within budget. • Act as the primary interface for senior business and technology stakeholders, ensuring alignment with strategic objectives. • Oversee Agile / Hybrid / Waterfall delivery models, including SAFe / Scrum where applicable. • Ensure adherence to SDLC best practices, quality standards, and compliance requirements. • Manage vendor delivery, offshore/onshore models, capacity planning, and financial tracking. • Support technology modernization initiatives including cloud migration, automation, DevOps, and platform upgrades. • Drive continuous improvement across delivery processes, metrics, and team performance. • Contribute to pre-sales activities such as RFPs, proposals, solution shaping, and transition planning (where required). Required Experience & Skills • 13+ years of overall experience with strong focus on delivery leadership / program management. • Proven track record of managing large delivery teams (30+ members) and complex portfolios. • Strong exposure to BFSI / Banking / Capital Markets / Insurance / Financial Services domains. • Hands-on experience in Agile delivery, program governance, and stakeholder management. • Good understanding of technology landscapes (custom applications, cloud, DevOps, data, integration platforms). • Excellent communication skills with the ability to engage C-level and senior leadership. • Experience working in global delivery models with offshore and onshore teams. Good to Have • Experience with regulatory, compliance, or risk programs (domain-dependent). • Exposure to KYC / AML / Client Onboarding / Compliance platforms (not mandatory). • Certifications such as PMP, SAFe, Scrum Master, ITIL. • Exposure to AI / automation-led delivery or digital transformation initiatives.