Retainers

Job description

**Job Description** We are looking for a **Delivery Lead / Program Manager** with strong experience in **end-to-end technology delivery and large-scale transformation programs** within **BFSI / Financial Services / Insurance domains** . The role requires ownership of **program execution, delivery governance, stakeholder management, and team leadership** , ensuring high-quality outcomes across complex, multi-stream initiatives. **Key Responsibilities** - Own end-to-end delivery of large, complex programs spanning multiple workstreams (CTB / RTB). - Drive program governance, delivery cadence, risk & issue management, and escalation frameworks. - Lead cross-functional teams (engineering, QA, DevOps, business, vendors) to deliver outcomes on time and within budget. - Act as the primary interface for senior business and technology stakeholders, ensuring alignment with strategic objectives. - Oversee Agile / Hybrid / Waterfall delivery models, including SAFe / Scrum where applicable. - Ensure adherence to SDLC best practices, quality standards, and compliance requirements. - Manage vendor delivery, offshore/onshore models, capacity planning, and financial tracking. - Support technology modernization initiatives including cloud migration, automation, DevOps, and platform upgrades. - Drive continuous improvement across delivery processes, metrics, and team performance. - Contribute to pre-sales activities such as RFPs, proposals, solution shaping, and transition planning (where required). **Required Experience & Skills** - 13+ years of overall experience with strong focus on delivery leadership / program management. - Proven track record of managing large delivery teams (30+ members) and complex portfolios. - Strong exposure to BFSI / Banking / Capital Markets / Insurance / Financial Services domains. - Hands-on experience in Agile delivery, program governance, and stakeholder management. - Good understanding of technology landscapes (custom applications, cloud, DevOps, data, integration platforms). - Excellent communication skills with the ability to engage C-level and senior leadership. - Experience working in global delivery models with offshore and onshore teams. **Good to Have** - Experience with regulatory, compliance, or risk programs (domain-dependent). - Exposure to KYC / AML / Client Onboarding / Compliance platforms (not mandatory). - Certifications such as PMP, SAFe, Scrum Master, ITIL. - Exposure to AI / automation-led delivery or digital transformation initiatives.