Sales Team Lead_ Kannada

Job description

**Job Title:** **Telesales Team Leader** **Role Overview:** As a Telesales Team Leader, you will be responsible for leading and motivating a team of telesales representatives to achieve sales targets and deliver outstanding customer service. You will play a pivotal role in driving performance, providing guidance and support, and fostering a positive and collaborative team environment. **Responsibilities:** l  Lead a team of insurance telesales representatives, providing coaching, training, and performance feedback to optimize individual and team performance. l  Set ambitious sales targets and develop strategies to achieve them, monitoring progress and implementing corrective actions as needed. l  Conduct regular performance evaluations and provide constructive feedback to team members, recognizing achievements and addressing areas for improvement. l  Develop and maintain a comprehensive understanding of our insurance products, processes, and systems to effectively support and guide team members. l  Monitor sales calls and provide ongoing coaching to enhance sales techniques, product knowledge, and customer service skills. l  Collaborate with other departments to streamline processes, resolve customer issues, and ensure a seamless customer experience. l  Stay updated on industry trends, competitor activities, and regulatory requirements to inform sales strategies and maintain compliance. l  Prepare and analyze sales reports, identifying trends and opportunities for improvement, and presenting findings to management. **Requirements:** l  Proven experience in telecalling/telesales/insurance background, with a track record of meeting or exceeding sales targets. l  Previous experience in a leadership or supervisory role, with strong coaching and teambuilding skills. l  Excellent communication skills, both verbal and written, with the ability to effectively interact with team members, clients, and stakeholders. l  Strong organizational skills and the ability to prioritize tasks in a fastpaced environment. l  Proficiency in CRM software and MS Office Suite. l  Demonstrated ability to analyze data, identify trends, and make datadriven decisions. l  Knowledge of insurance products, regulations, and industry best practices. l  Bachelor's degree in Business Administration, Marketing, or a related field preferred. **Benefits:** **l** **PF , ESI , Group Medical Insurance.** **l** **Competitive salary and Incentive structure.** l Training and professional development opportunities. l Supportive and collaborative work environments. l Opportunities for career advancement within the insurance & Sales sector.