Senior Associate-Branch Operation

Job description

Job Description Branch Operations – Senior Associate About HDFC Life: HDFC Life, one of India’s leading private life insurance companies, offers a range of individual and group insurance solutions. HDFC Life continues to have one of the widest reaches among new insurance companies with about 420+ branches in India touching customers in over 980+ cities and towns. Our long-stated strategy of balanced product mix, diversified distribution, continuous product innovation and re-imagining insurance through effective use of technology has enabled us to continue our journey despite the ever-changing external environment. Purpose of the Job: To ensure customer service and support all backend operation like NB, PS, Accounts Revival, and Lead Generation and to track & increase Persistency and Revival UW. Duties & Responsibilities: • Customer Relationship and Services • New Business Processing • Policy Servicing • Claims • Documentation • Business Retention Persistency/Revival • Lead Generations Academic Qualification: • Graduate/Post Graduate Knowledge, Skills & Abilities: • 1-2 years of experience in operations, customer service, Sales calling & operations. Preferably from Insurance or Banking sector. Required Skill: • Customer Service • Sales & Calling • Good communication skills • MS Office (Excel, PowerPoint and etc.) Regards, Sneha Banerjee HDFC Life-HR sneha.b71@hdfclife.com 9874153273