Senior Consultant - P&C Insurance Insights and Reporting
EXL · Gurugram, Haryana, India
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EXL · Gurugram, Haryana, India
Job Description - Senior Consultant – Property and Casualty Insurance Insights and Reporting Role & Responsibilities: • Independently elicit and document requirements from senior Claims business stakeholders, translating complex business needs into precise, actionable reporting specifications. • Define and own a target-state insights capability roadmap — identifying missing analytics, prioritising enhancements with the business, and mapping the path from current state to an optimal reporting solution. • Deliver hands-on Power BI development across the full lifecycle, from wireframing and rapid prototyping through to finalised, production-grade report builds and enhancements across an established suite of 40+ live reports. • Act as the senior reporting lead and single credible partner for the Claims team, setting direction, managing expectations, and proactively driving delivery forward. • Conduct structured business analysis sessions to challenge assumptions, ask probing questions, and distinguish true business needs from surface-level requests. • Develop and maintain high-quality reporting standards, embedding data governance principles and output trustworthiness across all claims reporting deliverables. • Translate analytical output into clear insight narratives and business presentations that enable the Claims function to make informed, data-driven decisions. • Partner with technical analysts and BI developers to optimise workload distribution — leading requirements and stakeholder engagement while enabling hands-on team members to focus on build delivery. • Support medium-sized ad hoc reporting requests alongside the core roadmap programme, maintaining responsiveness to shifting business priorities. • Contribute to continuous improvement of reporting processes, design standards, and data quality practices within the Claims reporting function. Candidate Profile: • Bachelor's degree or higher in Statistics, Data Science, Computer Science, Business Analytics, or a related field (Required). • 8+ years of experience in data analytics, business intelligence, or claims reporting, with a demonstrated track record of leading reporting improvements end-to-end (Required). • Deep insurance and claims domain knowledge, including familiarity with claims lifecycle, loss development, reserving, and operational claims metrics (Required). • Hands-on Power BI expertise across the full delivery lifecycle — DAX authoring, data modelling, wireframing, and production-grade report development and deployment (Required). • Proven ability to independently elicit requirements from senior business stakeholders, shape solutions, and translate complex needs into high-quality reporting designs (Required). • Strong data modelling, analytics design, and data governance skills, with a track record of ensuring reporting outputs are accurate, trustworthy, and fit for business decision-making (Required). • Experience defining and owning BI roadmaps or insight capability strategies in a consulting or senior individual contributor capacity (Strongly preferred). • Demonstrated ability to work independently, challenge the business constructively, and set direction without close supervision in a high-visibility environment (Required). • Outstanding senior stakeholder engagement and communication skills — capable of building rapport with Claims leaders and storytelling with data in a way the business will act on (Required). • Experience supporting or leading a mature Power BI environment with multiple reports in active production use across a business function (Preferred). • Familiarity with data quality frameworks, reporting governance standards, and best-practice BI development processes (Preferred). • Strong project ownership and prioritisation skills — able to manage a programme roadmap alongside ongoing ad hoc requests with minimal oversight (Required). • Prior experience in a consulting, managed services, or analytics delivery environment is advantageous (Preferred).