Senior Customer Service Executive

Job description

Job Description- Responsible for driving day to day platforms and network planning and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities • Supporting the network enhancement, maintenance, and migration projects • Publishing dashboards to track projects. • Platform installation and configuration • Support in technical analysis of software, hardware, and network systems • Perform integration and migration with existing systems. • Creating technical service requirements Desired Skill sets • Experience in network maintenance/ migrations/enhancements • Expertise on various telecommunication equipment • Good Knowledge in various products offered by service provider.