Senior Executive / AM

Job description

• Supporting the business teams from order processing to receivables. • Maintaining clear track of orderbook and sales database. • Arranging proforma invoices to customers and ensuring them to place an order and enabling them to remit advance payments. • Purchase order receipt and order acknowledgment to customers with the given lead times. • Review of Purchase orders and place the Sale order in SAP as per customer requirements. • Taking price approvals from team head / sales head for raising Sale orders in SAP. • Coordinating with PPIC for dispatch schedules against lead times. • Arranging pre-shipment CoAs with customer to for acceptance to Invoice the shipments. • Coordinating with Site teams and Logistics team for shipment schedules / AWB documents to meet the committed shipment delivery schedules. • Timely collection of Payments from customers and Co-ordinate with Finance about any discrepancies/Variance received, and any issuance of credit note to customers. • Communicating with customers & providing various documents (i.e.) Typical COA’s, Spec & MOA, GMP certificates and Regulatory documents like Technical Package etc. • Coordinating with the site teams for customer samples / vendor qualification documents and providing to customers as per their requirements. • Coordinate with various departments such as QA, QC, RA, R&D, IPR and Manufacturing/Production to address the techno & regulatory queries received from customers. • Initiation of CDA, GQP and service agreements as per the requirement of customers. • Return shipments shall be handled by Coordinating with logistics, commercial team, plant QA & QC, Finance team & with the customers. • Maintaining sales data and generating customer specific monthly/weekly sales reports