Senior Executive - New Car Finance

Job description

Location Name: Roorkee Job Purpose “This position is open with Bajaj Finance ltd.” Duties And Responsibilities • Meeting & exceeding business goals/targets in different products ie. Loans & Insurance bundled/Non-Bundled through Lead fulfilment & Field Activity on existing Data Base Manage, control & own all channels businesses. • Recruit, retain, manage & build a productive team of Off Roll employees • Maintain delinquency on the portfolio, in line with the Product Segment. • Take Care of customer Escalations and Complaint • Monitor & measure key conversion, productivity & data penetration metrics • Learning and Understanding of CRM & lending system - Salesforce.com & Finnone is must. • Effectively engage with Credit, Operations & Risk teams. • Hygiene Management - This form the crucial part of car refinance business - effective monitoring and PDD Collection. • Tracking cases at every stage to have better control. Required Qualifications And Experience • Graduates with relevant experience of 2-3 prior work experience of Direct or Channel sales in loans. Experience in Insurance will be an added advantage • Ensure to update status within 24 hrs of lead received. • Ability to Recruit FOS through different channels. • Maintain a pickup percentage as per the metric. • Maintain FOS productivity as the metric. • Excellent Team Handling and problem resolving ability. • Good hands on experience and knowhow for working on Data Management and MS Office. • A good team leader to handle the team and achieve the set target. • Exceptionally high motivational levels and needs to be a self-starter.