Senior HRBP

Job description

**ABOUT PLUM** Plum is India's leading employee benefits and health insurance platform, helping companies take better care of their people. We're on a mission to make healthcare accessible, transparent, and delightful, and we're growing fast. As we scale, our People function is central to how we build, retain, and grow our talent. **ABOUT THE ROLE** We're looking for a Senior HRBP who is a genuine thought partner, someone who deeply understands people, business, and the nuance between the two. You'll embed with business teams (with a preference for Sales, Marketing, or Customer-facing functions), navigate the complex human dynamics of a fast-scaling startup, and help leaders build resilient, high-performing cultures. This is not a transactional HR role. We want someone who thinks in systems, listens before advising, and brings both emotional intelligence and business acuity to every conversation. **WHAT YOU'LL DO** - **Strategic Partnership.** Act as a strategic thought partner to business leaders, helping them navigate org design, team dynamics, and talent decisions. - **Conflict Resolution.** Handle sensitive and complex employee situations with discretion, empathy, and sound judgment, from performance conversations to team conflict. - **Stakeholder Relationships.** Build deep relationships across your business unit; understand their goals, pressures, and the human context behind decisions. - **Manager Enablement.** Coach managers on leadership, feedback, and people practices, enabling them to grow as leaders rather than creating dependency on HR. - **People Programs.** Drive critical people programs like engagement, retention, and talent reviews with a bias for impact over process. - **Culture & EQ.** Spot cultural signals early and bring them to the surface; be the connective tissue between people and leadership. - **Cross-functional Collaboration.** Partner with Talent Acquisition, L&D, and Comp & Benefits teams to deliver a seamless people experience. **WHAT WE'RE LOOKING FOR** - **Experience.** 5-7 years of HRBP or People Partner experience, ideally in a B2B who has seen the 1-10 Journey. - **Conflict Competence.** Demonstrated ability to manage conflict, have difficult conversations, and hold space for complexity without losing composure. - **Emotional Intelligence.** High EQ, you read rooms well, build trust quickly, and know when to push and when to listen. - **Business Acumen.** You understand revenue, growth targets, and what it means to operate in a fast-paced commercial environment. - **Functional Context.** Exposure to Sales, Marketing, or Customer Success orgs is a strong plus. - **Academic Background.** Background or training in Psychology, Organizational Behavior, or Human Development is preferred. - **Builder Mindset.** You're energized by ambiguity and motivated to create, not just run, people processes. **YOU'LL THRIVE HERE IF** - You've been in the room when a startup scaled through chaos and helped the people come out better for it. - You find yourself naturally curious about why people behave the way they do. - You can hold a business leader accountable while still being their biggest champion. - You don't wait for a playbook, you write the playbook. - You're as comfortable with data and dashboards as you are with a 1:1 that goes emotionally deep. **WHAT PLUM OFFERS** - A seat at the table with real influence on how we build our people culture at scale. - Comprehensive health insurance (of course, we're Plum). - Flexible hybrid work environment from Bangalore. - A leadership team that takes people seriously as a competitive advantage.