Senior Manager - Chief of staff office to PHP geo and HLS ops head
EXL · Noida, Uttar Pradesh, India
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EXL · Noida, Uttar Pradesh, India
• PMO and business analysis (50%) • Planning and driving agenda, creating materials with business/FP&A and track / closure of action items for the monthly Global operation leadership call • Planning & driving weekly operations head leadership meeting & action items to closure • Provide meaningful insights to senior leadership for ‘optimal’ business decision making • Quarterly Business Review presentations related to Insurance business to EC members • Proactive analysis & alerts on business health and concern areas • Objective Key Results formulation, reporting and tracking for Insurance • Closely work with senior management • Coordination with various teams across organization • Ascertaining accuracy of information gathered from multiple teams • Top down budget & target setting • Audits and compliance oversight • Work closely with the operations and geo head to drive agenda, create materials with business/FP&A and ensure tracking / closure of action items • Provide meaningful insights to senior leadership for ‘optimal’ business decision making • Quarterly Business Review presentations related to geography to EC members • Proactive analysis & alerts on business health and concern areas • Objective Key Results formulation, reporting and tracking for the geography • Objective Key Results coaching to business teams • Closely work with senior management and coordination with various teams across organization • Ascertaining accuracy of information gathered from multiple teams • Top down budget & target setting • Audits and compliance oversight • Geo growth support (10%) • Pipeline tracking, reporting & clean up • Strategic & named account planning • Large deals support, oversight & reporting • Deal prioritization • Reviewing, maintaining, and enhancing SFDC dashboards • Educate sales team about best practices • Executive engagement planning & tracking • CSAT - end to end process • Bi-monthly large deals and exec. connect meeting planning • Enabling effective monthly growth calls & track closure of actions • Research & External Image Enhancement (10%) • NASSCOM support • External image enhancement with client events like Ins. Advisory etc. • Thought leadership papers from Industry forums and client events • Insurance Competitor Analysis • Market and Trend analysis • Linkedin & Social media presence • Geography strategy office (30%) • Board Presentations • Investor Presentations • Alignment of geography strategy with the overall company strategy • Strategy OKR formulation • Enable execution of strategy OKR's / work streams • Partnerships framework governance & progress update • M&A framework & asset evaluation support • Skill set required for the role: • Strong financial acumen • Analytical mindset • High confidence and strong communication skills • Dynamic and agile thinker • Strong team player • Flexibility to go the extra mile • Excellent excel and presentation skills • Strong project reporting skills, with a focus on interdepartmental communication • Proven success in a project coordination role • Education qualifications and experience: • MBA Finance/Chartered Accountant • Bachelors of Commerce • 7-8 years of experience