Senior Manager

Job description

Role Purpose: We are hiring for the role of Senior Manager - Pay Later. This is an Individual Contributor role reporting to the Merchant Alliances Lead handling products, GTM & growth of a Pay Later products for Pine Labs. Responsibilities: • Issuer Relationship Management Build and maintain strong relationships with issuing banks and financial partners. Act as the primary point of contact for all issuer-related communication. Conduct regular business reviews and performance discussions • Program Management Oversee end-to-end issuer programs (credit/debit/prepaid cards or similar products. Coordinate with internal teams (product, operations, compliance, tech) for smooth execution. Ensure timely launch of new issuer partnerships and initiatives • Performance Monitoring & Growth Track key metrics such as card issuance, activation, spend, and retention. Identify opportunities to grow issuer portfolios and improve performance. Develop and execute strategies to increase transaction volumes and revenue • Compliance & Risk Management Ensure all issuer activities comply with regulatory and internal policies. Collaborate with compliance and risk teams to address issues proactively • Stakeholder Coordination Work cross-functionally with product, marketing, and operations teams. Align issuer requirements with internal roadmaps and capabilities • Issue Resolution Handle escalations and resolve operational or partner-related issues efficiently. Ensure high levels of partner satisfaction Qualification: 4-5 years of relevant experience in offline sales business. Managing sales & growth profile in previous job and MBA is preferred. What we value in our people: • You take the Shot: You Decide Fast and You Deliver Right • You are the CEO of what you do: you show ownership and make things happen • You own tomorrow: by building solutions for the merchants and doing the right thing • You sign your work like an artist: You seek to learn and take pride in the work you do