Senior Manager (Voice / Chat process)

Job description

Hiring at eClerx - Customers Operations (Voice and chat process) • Designation: Senior Process Manager (Voice / Chat ) • Location : Chandigarh • Shifts : Night Shifts Experience required: • Candidate must be a graduate . • 10+ years of experience into customer operation , international voice , international chat process , CSAT , FCR , AHT , Attration , retention and shrinkage. Please share your profile on this below email: Email: Yogita.Mondhwani@eclerx.com