Senior Manager (Voice / Chat process)

Job description

**Hiring at eClerx - Customers Operations (Voice and chat process)** - **Designation: Senior Process Manager (Voice / Chat )** - **Location : Chandigarh** - **Shifts : Night Shifts** **Experience required:** - Candidate must be a graduate . - 10+ years of experience into customer operation , international voice , international chat process , CSAT , FCR , AHT , Attration , retention and shrinkage. **Please share your profile on this below email:** **Email: Yogita.Mondhwani@eclerx.com**