Senior Operations Manager

Job description

Job Summary Designation: Senior Operations Manager (7M) Role Objective: • Define, plan, and execute complex projects for all RPS processes • Coordinate with and manage both internal and external stakeholders • Ensure seamless project execution and delivery • Ensure quality standards in project delivery • Driving Operational smart initiatives effectively and effficiently Responsibilities • On boarding US Healthcare specific Transitions • Work with relevant stakeholders In India and US to meet the project timelines • Co-ordinate and work with various functional teams (Hiring, Quality, GTLT, admin etc.) • Work with US transitions leaders to make sure we understand the needs and timelines • Contracting co-ordination if any • Creating and driving project plans in excel • Collaboratively working with Operations and US leaders in executing the New on boardings and operational initiatives • Network with different departments and leaders • Program Manage business specific and PAN India projects if any • Project management certificate (If any); Skills • Good Communication skills • Good Presentation skills and MS Project understanding • US healthcare basics • Excellent MS Office Skills and proficient in making leadership level presentations • Logical decisions as part of efficient problem-solving in their role Competencies • Strong AR knowledge • Emotional intelligence • Interpersonal Skills: learning and growth, teamwork, establishing trust, and cognitive agility. • Ability to work with cross functional teams and be able to communicate with people at all levels. • Must be responsible, knowledgeable, convincing, and able to adapt to change. • Self-Driven, People person and result oriented. • Flexible towards shift and location. • Other duties as outlined by leadership.