Senior Planning Analyst

Job description

Location: Gurugram | Sep 17, 2026 • Job Purpose • Responsible for efficient planning of cabin crew rosters, ensuring compliance with regulations, system enhancements for roster efficiency, automation of manual processes and implementation of policies. • Key Accountabilities • Analyze planned and optimized cabin crew rosters to ensure operational efficiency and fairness. • Monitor timely release of rosters in compliance with DGCA regulations, company policies, and crew welfare rules. • Review flight and duty hour distribution among crew and report findings to the reporting manager. • Guide roster planners in developing monthly rosters aligned with operational needs and crew availability. • Monitor annual and short leave bidding and assignment processes within defined timelines. • Ensure completion of pre-assignment tasks and carry-forward non-availability entries. • Ensure Annual Line Checks (ALC), Deadhead (DH) travel, HOTAC, and seat blocking are planned and communicated before roster release. • Maintain and update trackers related to roster planning and crew availability. • Monitor audit reports prior to roster release and ensure dissemination of mandatory reports post-publication. • Stay current with CAR requirements, CCTM, DPM, and company policies to ensure compliance. • Collaborate with Flight Ops, Training, Licensing, HOTAC, HR, and IT teams to align roster planning with business goals. • Provide solutions to roster planners when training changes impact roster coverage. • Work with in-house developers and IT teams to optimize rostering systems and automate processes. • Undertake projects and studies to improve roster planning efficiency and effectiveness. • Supervise roster planning staff and support training of new team members. • Participate in continuous improvement initiatives and problem-solving using cost-effective strategies. • Handle operational challenges proactively and escalate issues to the reporting manager as needed. Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR. • Skills Required for the role Airline Operational Expertise Strategic Outlook Strong Interpersonal Skills Coordination & Planning Skills Team Management Skills Decision making skills Leadership Skills Problem Solving Skills • Key Interfaces Internal Interfaces Cabin Crew Operation Department • Work closely with the Cabin Crew Operations team to develop optimized cabin rosters that meet operational requirements while adhering to regulatory standards and safety protocols. Crew Departments • Coordinate with Training team, DOPS, licensing team, HOTAC, DH to align crew rosters. Digital & Technology Department • Needs to liaise with the IT team to leverage technological resources effectively, streamline rostering workflows, automate repetitive tasks, and enhance decision-making through data-driven insights. External Interfaces Crew Management System Providers • Liaise with the Crew Management system provider for all system related activities. • Educational and Experience Requirements Minimum Education Requirement • Bachelor’s degree or/with MBA or PGDM (Preferable) Minimum Requirement Desired Experience • 5+ years with relevant experience in crew rostering • Extensive and comprehensive knowledge of the airline/ airport operation and aviation industry. • 7+ years of relevant experience in crew roster planning. • Proficiency in CAE-CM, Jeppesen`s Crew Rostering (JCR), & Crew Pairing (JCP) is an added advantage.