Senior Process Manager - WFM

Job description

eClerx is Hiring WFM professionals Designation: Senior Process Manager (WFM) Job location: Chandigarh (Work from office) Shift timing : US shift Required Experience: • 12+ years of experience into WFM • Must have WFM reporting , MIS reporting , Advance excel , • Sense of ownership to complete the task satisfactorily • Run Operation floor to maintain Key WFM KPIs i.e. Shrinkage, Schedule adherence etc • Perform RTM role independently Interested ones can share their resume on the below email Email : Yogita.Mondhwani@eclerx.com