Senior Process Manager - WFM

Job description

**eClerx is Hiring WFM professionals** **Designation: Senior Process Manager (WFM)** **Job location: Chandigarh (Work from office)** **Shift timing : US shift** **Required Experience:** - 12+ years of experience into WFM - Must have WFM reporting , MIS reporting , Advance excel , - Sense of ownership to complete the task satisfactorily - Run Operation floor to maintain Key WFM KPIs i.e. Shrinkage, Schedule adherence etc - Perform RTM role independently **Interested ones can share their resume on the below email** **Email : Yogita.Mondhwani@eclerx.com**