Senior Relationship Manager - Personal Loan - Karnataka

Job description

Role & responsibilities • Source new customers for personal loans through field sales, referrals, and open market channels. • Achieve monthly and quarterly disbursement targets. • Manage end-to-end loan processing including customer acquisition, documentation, and disbursement. • Evaluate customer eligibility based on financials, creditworthiness, and repayment capacity. • Build and maintain strong customer relationships to drive repeat business and cross-selling. • Coordinate with internal teams (Credit, Operations, Risk) for timely loan approvals. • Ensure adherence to KYC norms and company policies. • Maintain accurate records of leads, conversions, and customer interactions in CRM systems. • Resolve customer queries and provide excellent service. • Monitor portfolio quality and support in minimizing delinquencies. Preferred candidate profile • Graduate in any discipline. • 1 - 5 years of experience in Personal Loan / Unsecured Loan sales in NBFC/BFSI. • Strong field sales experience and local market knowledge. • Good communication and negotiation skills. • Target-driven with ability to work under pressure.