Senior Relationship Manager - Personal Loan - Karnataka

Job description

**Role & responsibilities** - Source new customers for personal loans through field sales, referrals, and open market channels. - Achieve monthly and quarterly disbursement targets. - Manage end-to-end loan processing including customer acquisition, documentation, and disbursement. - Evaluate customer eligibility based on financials, creditworthiness, and repayment capacity. - Build and maintain strong customer relationships to drive repeat business and cross-selling. - Coordinate with internal teams (Credit, Operations, Risk) for timely loan approvals. - Ensure adherence to KYC norms and company policies. - Maintain accurate records of leads, conversions, and customer interactions in CRM systems. - Resolve customer queries and provide excellent service. - Monitor portfolio quality and support in minimizing delinquencies. **Preferred candidate profile** - Graduate in any discipline. - 1 - 5 years of experience in Personal Loan / Unsecured Loan sales in NBFC/BFSI. - Strong field sales experience and local market knowledge. - Good communication and negotiation skills. - Target-driven with ability to work under pressure.