Senior Tool Support Engineer - HP Quality Center

Job description

Qualification: B.E/MCA degree (CSE/ISE/Electronics) Experience: • 4 – 8 years of Hands-on on experience with Requirement Engineering and Test Management tools, Application Lifecycle Management tools, Good understanding of compliance, quality management, and IT service processes. • Relevant certifications in Requirement Engineering , Test Management tools, ALM tools, and quality management systems will add value Responsibility: • Plan and coordinate data migration from HP QC to Polarion • Evaluation and validation of migration tools • Clarification and documentation of stakeholder requests • Ensure that stakeholder requests meet the SHS and AT tool strategy • Key contact for R&D users and Ensure that compliance requirements are met • As interface to SHS IT, coordinate and track tool enhancements and escalated issues to closure • Contribute to continuous process improvement. Skills: Mandatory: • Hands-on experience with usage of Test Management HP Quality Center and other tools like Polarion Test Management or similar. • Exhibit strong proficiency in Azure DevOps, including Kanban board utilization, effective demand management, and product backlog prioritization. Optional: • Understanding of Cybersecurity concepts as per ISO Standards are highly recommended & Ability to handle vulnerable items related to Application layer. • Understanding of ISO 27001 information security standards, ISO 13485:2016 and 21CFR requirements for quality management systems, particularly relevant to medical device software. • Passion for exploring new tools and technologies with quick learning skills. • Ability to understand user needs and support them with efficient collaboration and communication skills. • Awareness on Medical Imaging domain and/or Clinical Workflow knowledge will be an added advantage.