Site Reliability Engineer

Job description

JD for reliability Engineer ( NewRelic SME ) – Location- Bangalore, Hyderabad, Pune, Noida, Chennai 1. Monitoring and Automation : Proactively monitor software systems to prevent incidents and automate routine tasks. 2. Effective Monitoring : Build monitoring systems that alert based on symptoms rather than outages. 3. Application Performance Monitoring (APM) : Implement and utilize APM tools such as New Relic or Dynatrace to monitor application performance, identify bottlenecks, and optimize resource usage. 4. Log Analysis with Splunk : Analyse logs using Splunk to troubleshoot issues, detect anomalies, and improve system reliability. 5. Dashboards Preparation : Create informative dashboards to visualize system health, performance, and key metrics. 6. Alerts Setup : Configure alerts based on thresholds and anomalies to promptly address issues. 7. Reports Scheduling : Set up regular reports to provide insights into system performance and reliability. 8. Reliability Metrics : Establish and track reliability metrics (e.g., SLOs, SLIs, error budgets) to measure system performance. 9. Observability Skills : Proficiency in observability practices, including distributed tracing, logging, and metrics collection. 10. Collaboration : Partner with development, support teams to improve services through rigorous testing and release procedures. 11. Capacity Planning : Participate in system design consulting and capacity planning. 12. Debugging and Incident Response : Understand debugging information, handle incidents, and roll back faulty software pushes. 13. Automation :Handson experience in automation using Python, Bash 14. AIOps :Familiar with GenAI, Agentic AI frameworks. Understanding of leveraging agents in AIOps implementation across monitoring, observability, ITSM, Change/Incident Management, PagerDuty 15. Mentoring L1/L2 Support Teams : Provide guidance, mentorship to establish best practices on monitoring and observability. 16. Infrastructure Management : Run and manage infrastructure using tools like Chef, Ansible, Terraform, GitLab CI/CD, and Kubernetes. 17. Documentation : Document processes and procedures to avoid redundancy. 18. Enthusiastic Attitude : Approach challenges with enthusiasm and a proactive mindset.