Team Member-Transaction screening-HO & SUPPORT-Business Process Management Group

Job description

Role – Transaction Monitoring-Team Member Department RCU Transaction monitoring Team Location Infinity-Goregaon-Mumbai Reporting Relationships Transaction Monitoring-Team Manager Position Grade M1/M2 • Team Member (Reviewer /Analyst) – Transaction/Fraud monitoring • Monitoring of transactions & alerts online / real time for fraud detection and prevention. • Detection and prevention of fraud on through account transaction monitoring and quick decision on alerts to reduce the financial losses to customer. • Optimum use of fraud monitoring system/tools, Finacle and Dotnet. • Out calling the customers on real time for confirmation of transactions & blocking the channels and marking debit freeze on accounts instantly. • Preparation of various MIS which includes updation of daily tracker, collation of monthly MIS, Team activity MIS. • Act on mails sent by branches for closure of alerts. • Minimum of 1 year of experience in the same role.- Graduate with good academics. • Keen Eye for detailing • Good communication & interaction skills. • Logical and analytical skills. • Knowledge of MS-Office, preference for excel • Work in shifts for real time transactions monitoring- Real time out calling on alerted transactions • Real time channel blocking and account freeze marking • Various MIS preparation- Daily/Weekly/Monthly • Action on Mail/Service Requests within TAT • Coordination with various other department