Technical Lead

Job description

About Chargebee: Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, Study.com and others. Thousands of SaaS and subscription-first businesses process over billions of dollars in revenue every year through the Chargebee platform. Headquartered in San Francisco, USA, our 500+ team members work remotely throughout the world, including India, the Netherlands, Paris, Spain, Australia, and the USA. Chargebee has raised over $480 million in capital and is funded by Accel, Tiger Global, Insight Partners, Steadview Capital, and Sapphire Ventures. And we’re on a mission to push the boundaries of subscription revenue operations. Not just ours, but every customer and prospective business on a recurring revenue model. Overview the role You'll lead engineering on Hosted Pages — the checkout, customer portal, and pricing surfaces where our customers' subscribers experience our platform firsthand. Like the rest of the team, you don't distinguish between frontend and backend: you're polyglot and pragmatic, fluent in CSS, TypeScript, Node, React, and Vue, with strong Java fundamentals and Spring Boot as a mandatory baseline — API design, thread management, async job execution, queues — applied to Chargebee's actual scale and reliability needs, not textbook cases. You reach for whatever technology solves the customer's problem best. You hold code quality as non-negotiable: clean, SOLID, testable systems built on strong interfaces and abstractions. That discipline matters more, not less, in an AI-assisted coding world — you set the bar for what "production-ready" means and hold the team to it. UX is where you obsess most: you recognize good patterns instantly and can trace exactly what's broken in a bad one, because you treat good design as intentional and sweat the details others miss. Hands-on experience building UI and working with a design language system is a strong asset — understanding design fundamentals makes you a sharper partner to design, not just an implementer of their specs. You think and design in systems by default, but scope that instinct to what the problem needs — architecture here is justified by customer and business outcomes, efficiency, and non-functional requirements, never built because you can. Customer centricity, empathy, bias for action, and curiosity are the operating principles behind every decision you make. As a Lead, that scope extends beyond your own code: you decompose ambiguous, multi-component problems into shippable milestones, make significant refactors to legacy systems when warranted, teach code review as a discipline rather than a checkbox, and own the observability and reliability of what your team ships. You influence the roadmap rather than just executing it, and help grow the engineering organization itself — including through hiring. Location & Work Culture You'll be based out of Bangalore, working alongside the rest of the Hosted Pages engineering team, with collaborators and leaders in US time zones as well. Chargebee's work culture is hybrid: the team meets in the office three days a week, with the remaining two days working from the office or wherever suits you. What You'll Do • Lead engineering across Hosted Pages' full stack — checkout, customer portal, and pricing/subscription-management surfaces — equally hands-on in TypeScript/React/Vue and Java/Spring Boot • Decompose ambiguous, multi-component problems spanning frontend, backend, and infra into shippable milestones, and drive them to completion • Design and own APIs, thread management, async job execution, and queue-based systems that hold up at Chargebee's scale, with a clear point of view on when solutions earn their complexity and when they don't • Set the bar for UX quality — spot bad patterns early, partner deeply with design and product, and put your design-system fluency to use catching issues before they reach engineering • Make significant refactors to legacy code when justified, and lead code review as a teaching discipline, not a gate • Own the observability, reliability, and maintainability of what your team ships — instrumentation, alerting, dashboards • Drive collaboration across teams that touch Hosted Pages, and take responsibility for fixes beyond your immediate module when dependencies demand it • Influence the roadmap for Hosted Pages, and grow the engineering organization through mentoring and active involvement in hiring What You Should Have Technical Leadership • Proven track record independently decomposing ambiguous, multi-component problems into shippable milestones • Experience leading code review as a teaching discipline, and mentoring engineers across frontend and backend • Sets the testing standard for the team — unit, functional, e2e, and performance tests — and pushes for code coverage that reflects real risk coverage, not just a number to hit • Track record of making significant, well-justified refactors to legacy systems • Comfort driving cross-team collaboration, particularly with teams touching billing, payments, and subscriptions • Leading cross-team architectural initiatives, influencing senior engineers and engineering leaders without relying on direct reporting authority. Technical Expertise • 7–10 years of experience, with a demonstrated ability to work fluidly across frontend and backend rather than specializing in one • Deep proficiency in CSS, TypeScript, React, Vue, and Node • Strong Java fundamentals with Spring Boot experience — mandatory — with expert-level comfort in API design, thread management, async job execution, and queue-based systems at scale • Ownership of observability, reliability, and maintainability practices — instrumentation, alerting, dashboards • Relational database expertise, including indexing strategy and query optimization at scale • Edge cachin