Technical Program Manager - Delivery

Job description

What Your Day Will Look Like.. • Lead and oversee technical integration and transformation projects for enterprise customers for Privy by IDfy. • Collaborate with cross-functional teams to ensure seamless delivery of technical solutions. • Understand customer use cases to design solutions leveraging product suite. • Provide technical guidance and solution configurations tailored to customer requirements.= • Own and manage the end-to-end product integration lifecycle, from requirement gathering to go-live. • Act as the single point of contact for product-related queries and escalations during integrations. • Collaborate with internal teams (product, engineering, sales) and external stakeholders to meet critical deadlines. • Build strong relationships with enterprise clients, ensuring alignment on project goals and timelines. • Serve as the go-to product specialist for all IDfy product suite. • Provide in-depth technical insights on how solutions can be configured to meet complex enterprise needs. • Facilitate and oversee all aspects of testing, including User Acceptance Testing (UAT), to ensure successful deployments. • Proactively identify risks and troubleshoot issues during the integration process. We are the perfect match if you.. • Have 8+ years of experience in Project/Program Management with a focus on technical integrations or transformations. • Have a proven track record of leading projects for enterprise clients, especially in the SaaS, APIs, or SDK domains. • Are hands-on with Cloud, REST APIs, JSON, XML, and integration workflows. • Have a strong understanding of software development lifecycles, system design, and architecture principles. • Possess exceptional communication and stakeholder management skills, with the ability to navigate complex conversations. • Have strong problem-solving and analytical abilities to address unique customer challenges. • Demonstrate a proactive, customer-focused mindset with an emphasis on delivering value. • Are adept at mentoring and guiding junior team members. • Have strong collaboration skills to foster teamwork and achieve project goals.