Telephony Engineer

Job description

Location: Greater Noida Years of Experience: 5-7 years Job Summary: We are seeking a highly skilled Senior Technical Lead with a strong background in IP Telephony to join our dynamic team in Greater Noida. The ideal candidate will have a proven track record of leading technical projects, designing and implementing IP telephony solutions, and providing expert guidance to junior team members. This role requires a deep understanding of telecommunication systems and the ability to troubleshoot complex issues effectively. Responsibilities: • Lead the design, implementation, and maintenance of IP telephony systems. • Provide technical leadership and mentorship to team members on IP telephony best practices. • Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs. • Conduct system performance analysis and optimization to ensure high availability and reliability. • Manage project timelines, resources, and deliverables to ensure successful project completion. • Stay updated with the latest trends and technologies in IP telephony and recommend improvements. • Develop and maintain technical documentation for systems and processes. • Provide support for troubleshooting and resolving complex technical issues related to IP telephony. Mandatory Skills: • Strong expertise in IP Telephony technologies and protocols (SIP, H.323, etc.). • Experience with VoIP systems and related hardware (IP PBX, gateways, etc.). • Proficient in network design and troubleshooting, including QoS and bandwidth management. • Hands-on experience with telephony applications and integrations. • Ability to lead technical discussions and make decisions based on best practices. Preferred Skills: • Experience with cloud-based telephony solutions. • Familiarity with network security principles and practices. • Knowledge of related technologies such as Unified Communications and Collaboration (UCC). • Certifications in relevant technologies (e.g., Cisco, Avaya, etc.) are a plus. Qualifications: • Bachelor's degree in Computer Science, Information Technology, or a related field. • 5-7 years of experience in IP telephony or related technical roles. • Proven experience in leading technical projects and teams. • Excellent problem-solving skills and attention to detail. • Strong communication and interpersonal skills.