Territory Sales Incharge-Bangalore

Job description

Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Market Intelligence ?Stay updated with market trends and competitor activities • Gather market feedback and consumer insights and provide inputs to Area Sales Manager on a regular basis. KRA2 Media and Advertisement Execution ?Effectively co-ordinate with agency for frontline implementation of zonal marketing plan, including VAP marketing plan, in respective areas. • Ensure that all advertisement material (POP material, posters, danglers) are properly displayed with higher visibility • Implement promotional schemes for channel partners & submit the first hand report of the schemes effectiveness to the Area Sa KRA3 Channel Sale ?Coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products. • Execute sales visits to stockists/retailers as per the defined plan and daily update to Area Sales Manager pertaining to sales activities • Manage Lead end to end and ensure conversion of leads. KRA4 Customer Experience and Relationship Management ?Respond to customer complaints in a timely manner. If required, visit site to get the actual feel of complaint and ensure prompt resolution of complaints • Timely highlight any constraints or dependency on other teams to the Area Sales Manager to take necessary action. • Action and close issues identified through client centricity initiatives • Ensure timely refund / replacements of damaged goods. KRA5 Commercial Management and Process Efficiency ?Co-ordinate with Commercials team to raise sales invoice • Follow up with the customers for timely payment as per credit terms • Ensure adherence to sales process & system requirements