Territory Sales Manager - Powder Coatings

Job description

Role & responsibilities 1. Sales & Business Development • Achieve monthly, quarterly, and annual sales targets for powder coatings. • Identify and develop new customers in industrial and commercial segments. • Increase market share within the assigned territory. • Develop and execute territory sales plans to maximize business growth. • Monitor competitor activities, pricing, and market trends. 2. Customer Relationship Management • Build and maintain strong relationships with OEMs, fabricators, architects, metal furniture manufacturers, appliance manufacturers, and general industrial customers. • Conduct regular customer visits to understand business requirements. • Ensure high levels of customer satisfaction and retention. • Handle customer queries and resolve commercial issues promptly. 3. Dealer & Channel Management • Appoint, develop, and manage dealers and distributors. • Ensure adequate inventory availability through channel partners. • Monitor dealer performance and implement business development initiatives. • Conduct dealer meetings and product awareness programs. 4. Technical & Product Support • Coordinate with the Technical Service team for product trials and application support. • Support customers during new product approvals and qualifications. • Assist in resolving product performance and application-related issues. • Promote new products and value-added coating solutions. 5. Business Planning & Reporting • Prepare sales forecasts and demand plans. • Maintain accurate sales reports, customer visit reports, and pipeline updates. • Track order execution, collections, and inventory movement. • Ensure timely submission of MIS reports. 6. Collection & Credit Control • Ensure timely collection of outstanding payments. • Monitor customer credit limits and overdue accounts. • Coordinate with finance teams for payment reconciliation. 7. Cross-Functional Coordination • Collaborate with Production, Supply Chain, Technical Service, Quality, and Marketing teams to ensure smooth order execution. • Coordinate product availability and delivery schedules. • Provide customer feedback to support product improvements. 8. Market Development • Identify opportunities in: • Architectural Aluminium • Steel Furniture • Automotive Components • Electrical Panels • Appliances (White Goods) • General Engineering • Industrial Fabrication • Participate in exhibitions, customer meets, and industry events.