Territory Sales Manager - Powder Coatings

Job description

**Role & responsibilities** 1. Sales & Business Development - Achieve monthly, quarterly, and annual sales targets for powder coatings. - Identify and develop new customers in industrial and commercial segments. - Increase market share within the assigned territory. - Develop and execute territory sales plans to maximize business growth. - Monitor competitor activities, pricing, and market trends. 2. Customer Relationship Management - Build and maintain strong relationships with OEMs, fabricators, architects, metal furniture manufacturers, appliance manufacturers, and general industrial customers. - Conduct regular customer visits to understand business requirements. - Ensure high levels of customer satisfaction and retention. - Handle customer queries and resolve commercial issues promptly. 3. Dealer & Channel Management - Appoint, develop, and manage dealers and distributors. - Ensure adequate inventory availability through channel partners. - Monitor dealer performance and implement business development initiatives. - Conduct dealer meetings and product awareness programs. 4. Technical & Product Support - Coordinate with the Technical Service team for product trials and application support. - Support customers during new product approvals and qualifications. - Assist in resolving product performance and application-related issues. - Promote new products and value-added coating solutions. 5. Business Planning & Reporting - Prepare sales forecasts and demand plans. - Maintain accurate sales reports, customer visit reports, and pipeline updates. - Track order execution, collections, and inventory movement. - Ensure timely submission of MIS reports. 6. Collection & Credit Control - Ensure timely collection of outstanding payments. - Monitor customer credit limits and overdue accounts. - Coordinate with finance teams for payment reconciliation. 7. Cross-Functional Coordination - Collaborate with Production, Supply Chain, Technical Service, Quality, and Marketing teams to ensure smooth order execution. - Coordinate product availability and delivery schedules. - Provide customer feedback to support product improvements. 8. Market Development - Identify opportunities in: - Architectural Aluminium - Steel Furniture - Automotive Components - Electrical Panels - Appliances (White Goods) - General Engineering - Industrial Fabrication - Participate in exhibitions, customer meets, and industry events.