Trainer - Voice process - US

Job description

Process trainer - experience training for International voice process is mandatory Work location: Whitefield, Bangalore Min - 2yrs experience as a process trainer in International voice process Immediate joiner or someone who can join in 30 days Responsibility Statements • Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. • Responsible for design and update of basic level training materials and courses based on client or internal needs. • Organizes training content in a clear sequence for delivery. • Works with subject matter experts to keep content current and effective. • Reviews and prepares training resources and materials to deliver classes. • Collects training feedback from participants. • Conducts "train the trainers" sessions, as necessary. • Analyzes, produces, and distributes training reports. • Guides other trainers and assigns tasks. • Performs other duties as assigned • Complies with all policies and standards Share the update resume to Saanvi.v@conduent.com / Nallamilli.Veeraraghavareddy@conduent.com / Sumathi.Radhakrishna@conduent.com