Transformation Lead – Technology Strategy & Operations Office

Job description

**About Chubb** **Chubb** is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com . **About Chubb India** At Chubb India, we are on an exciting digital transformation journey, driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb, where we believe in fostering an environment where everyone can thrive, innovate, and grow. With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. **Position Details** - **Job Title** : **Transformation Lead – Technology Strategy & Operations Office** - **Location** : *Bangalore* - **Employment Type** : *Full-time* **Role Overview** **Key Responsibilities** - Develop and articulate enterprise-wide technology strategy, as a senior member of the Technology Strategy and Operations Office, aligned with business objectives, competitive positioning, and market trends across all technology domains - Programs manage comprehensive technology transformation initiatives spanning infrastructure, applications, data, and digital capabilities to drive business value, operational excellence, and high-impact outcomes with direct senior leadership visibility - Partner with C-suite executives and business leaders to identify technology-enabled business opportunities and translate business strategy into actionable technology roadmaps - Conduct technology portfolio assessments, capability gap analyses, and total cost of ownership evaluations to optimize technology investments and resource allocation - Drive digital transformation and innovation initiatives including cloud, AI adoption, automation, and emerging technology evaluation and implementation - Define and execute technology modernization strategies for legacy systems, application rationalization, and architectural evolution toward modern platforms - Program manage large-scale, high-stakes transformation programs with complex dependencies across multiple business units, geographies, and technology domains, ensuring delivery excellence, executive accountability, and measurable business impact - Establish transformation governance, define success metrics and KPIs, and create executive reporting frameworks including steering committee cadences that demonstrate business impact and ROI to senior leadership - Create compelling executive presentations, business cases, and strategic narratives that articulate technology vision and secure leadership buy-in for strategic initiatives - Present technology strategy, investment recommendations, and transformation progress to executive leadership teams, and key stakeholders - Drive organizational change management and technology adoption across the enterprise, fostering a culture of innovation and continuous improvement - Manage strategic vendor relationships, technology partnerships, and ecosystem collaborations including vendor strategy, rationalization, commercial negotiations, and cost optimization that enable business capabilities and accelerate transformation - Drive technology cost management and optimization initiatives including run-rate reduction, investment trade-off analysis, and business case development to ensure transformation programs deliver measurable financial returns **Qualifications** - Bachelor’s degree in Engineering, Computer Science, Business, or a related field; Master’s degree or MBA strongly preferred - 15-20 years of progressive experience in technology strategy, digital transformation, or enterprise architecture with demonstrated success program managing enterprise-wide transformation initiatives with high impact and senior leadership visibility - Proven track record of developing and executing technology strategies that drive measurable business outcomes, cost optimization, and competitive advantage - Deep understanding of enterprise technology landscape including cloud platforms, modern application architectures, data and analytics, cybersecurity, and emerging technologies - Experience with digital transformation initiatives including cloud migration, AI/ML implementation, automation, API strategies, and platform modernization - Strong business acumen with ability to understand industry dynamics, competitive landscape, and translate business needs into technology solutions - Exceptional strategic thinking with ability to see across organizational boundaries and connect technology investments to business value and financial outcomes - Outstanding executive presence and communication skills with proven ability to influence C-suite executives, board members, and senior business leaders - Expert-level presentation and storytelling skills with ability to create compelling executive-quality materials that drive strategic decisions and secure funding - Strong program and change management capabilities with