Venue Commanding Officer
Tata Consultancy Services · Agartala, Tripura, India - Jorhat, Assam, India - Kohima, Nagaland, India
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Tata Consultancy Services · Agartala, Tripura, India - Jorhat, Assam, India - Kohima, Nagaland, India
Role: Venue Commanding Officer Location: Agartala/Jorhat/Silchar/Kohima/Aizwal/Naharlagun/Hyderabad/Mumbai/ Gulbarga/ Leha Exp Range: 3 - 8 Yrs Skill Required: • Monitoring and Managing Operational Activities of the Venue • Drive Venue team to achieve assigned objectives as per timeline • Review & ensure 100% preparedness of the venue for flawless delivery • Review and ensure Policy Compliance • Reviewing and reporting on daily Risk/ Issues/ Performance parameters/ pre-defined parameters • Reviewing measures to achieve 100% process adherence • Attending briefing sessions to take download on the compliance & project related information/ parameters, as per the schedule • Resolve operational and other technical issues at the venue with guidance from concerned teams & stakeholders • Maintain communication with all relevant teams on a regular basis prior to, during & post exam • Manage the planning and delivery of effective, efficient, and sustainable operations as per requirement • Ensure that delivery is in line with key performance indicators, security policies, governance requirements and customer expectations • Monitor, support and guide team members on ground to ensure compliance with all requirements • Manage risk for all of the services at the venue on an on-going basis, giving early insight into any issues & the actions being taken to mitigate the risk/ issues. Ensure that all service delivery is within and compliant with relevant regulatory frameworks and contract requirements Requirements: • Around 2 3 years of experience in Operations/Business/Service Delivery • Good hands-on experience of Microsoft office (XL, PPT and Word etc) • Strong communication skills • Strong analytical skills • Able to travel 70% 80% of the time • Ability to work with cross functional teams • Attention to Detail • Self-motivated and ready to work extended hours • Enthusiastic and pleasant personality • Quick Learner • Flexible working over weekends and for extended working hours • Reporting to Exam Venue 3 hours before the exam start time (Majority of the time at 6 AM) • Open to work in 6 days a week work model with flexible weekly off Thanks & Regards, Sudha