Walk-in || Admission Counsellor

Job description

About the Role We are looking for an enthusiastic and target-oriented Admission Counselor to guide working professionals in choosing the right upGrad programs based on their career goals and professional experience. Key Responsibilities • Connect with working professionals through calls and other communication channels to understand their career and learning requirements. • Counsel prospective learners about upGrads programs, courses, eligibility, and career benefits. • Follow up with leads and convert prospective learners into enrolled students. • Achieve assigned monthly admission and revenue targets. • Maintain regular follow-ups and build strong relationships with prospective learners. • Handle queries and objections related to programs, fees, eligibility, and career outcomes. • Maintain accurate lead and conversion records in the CRM. • Coordinate with internal teams to ensure a smooth admission and enrollment process. Requirements • 04 years of experience in Inside Sales, EdTech Sales, Admission Counseling, Telesales, or Business Development. • Excellent communication and interpersonal skills. • Strong convincing, negotiation, and objection-handling abilities. • Comfortable working with sales targets and performance metrics. • Ability to understand customer needs and recommend suitable learning programs. • Good follow-up and relationship-management skills. • Candidates from EdTech, Education, BFSI, Telecom, or other sales-driven industries are preferred. • Willingness to work from the Pune office.