Walk-in || Customer Service Executive - Sales
Tata Capital · Chennai, Tamil Nadu, India
Tata Capital · Chennai, Tamil Nadu, India
**Products:** Used Commercial Vehicle, New Commercial Vehicle, Heavy Commercial Finance, Intermediate Light Medium & Small Commercial Vehicle, Other OEM. **Role & responsibilities:** - Generate leads & business from assigned dealership as well as the open market - Maintain a healthy relationship with Dealers for sales objective - Ensuring Post Disbursal Documents (PDD) updation - RC, First EMI & Non starter collection & its updation to maintain the portfolio - Timely Communication to dealers staff about the scheme / HO communication about payouts/RC, etc - Ensure enhanced sourcing & business at the dealer counter(s) being managed - Ensure proper implementation of all the finance schemes in operation at Dealer level & impart regular training on the same to the dealer Sales team - Understanding of customers need and proper guidance / explanation of the finance schemes to the customers - Daily sharing of MIS with case wise status of the leads given by dealership - Minimum Nos. expected as per productivity matrix - Login to conversation to maintain the targeted ratio. **Required Skills:** - Good Communication skills - Willingness to learn and adapt quickly - Positive attitude and team collaboration skills - Basic computer knowledge - Time Management and organizational skills - Self motivated and proactive approach - Should adhere to the laid down processes - Accept Challenges - Should be able to work under challenging environment - Local language proficiency and basic proficiency in English **What we offer:** - Good incentive structure across industry - Better career growth as per performance - Brand Value - Secure stable growth