Walk-in Drive at Firstsource - 3rd and 4th July (Friday and Saturday)

Job description

**Job Title:** Customer Support Associate International Voice Process **Location:** Gurugram **Job Description** We are hiring enthusiastic and customer-focused individuals for our International Voice Process. Both freshers and experienced candidates are welcome to apply. **Mention HR Antony on your resume.** **Key Responsibilities:** - Handle inbound and outbound customer calls professionally. - Resolve customer queries and provide accurate information. - Deliver exceptional customer service and ensure customer satisfaction. - Follow process guidelines and quality standards. - Accurately document customer interactions in the system. - Meet productivity and performance targets. **Eligibility Criteria:** - Education: 12th Pass and above. - Experience: Freshers and experienced candidates can apply. - Good verbal communication skills in English. - Basic computer proficiency. - Willingness to work in rotational shifts. **Benefits:** - Two-way cab facility provided within a 40 km radius of the Firstsource office. (No cab charges) - Opportunity to work in a dynamic international process. - Career growth and learning opportunities. **Selection Process** 1. Berri Connect (AI Screening Call) 2. Candidate Registration 3. HR Interview 4. Mastermind Ai Assessment 5. Operations (Final Round) **Location** \\*Firstsource Solutions Ltd\\* 9th Floor, Building 4, Candor TechSpace Sector 48, Gurugram, Haryana - 122018 **Google Location** - https://maps.app.goo.gl/FT4vBgvaP9Tt5YV88 **Point of contact - HR Antony.** Mention HR Antony on your resume. #customersupport #gurugram #gurgaon #sector48 #candortechspace #sohnaroad #bpohiring #firstsource #callcenter #hiring #jobvacancy #jobvacancies #bpo #fresher #experience #delhi #jobs #voiceprocess #nonvoice #voice #NowHiring #HiringAlert #JobOpening #WalkInInterview #JobsInDelhiNCR #GurgaonHiring #NoidaJobs #DelhiJob #ImmediateJoiners #FreshersJobs Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.