Walk-in Drive Customer Care Executive

Job description

Role & responsibilities: To manage all the escalation for health insurance claims To revert on the calls and emails regarding the Health Cliams Queries Provide accurate information regarding claims status, policy details , and procedure Ensure quick resolution of customer issues while maintaining service quality Preferred candidate Profile Minimum 1 year of experience in customer support or similar role Strong communication in english and problem-solving skills Ability to handle customer complaints and escalations efficiently Education - Any graduate